AJL Group LLC (“AJL Group,” “we,” “us,” or “our”) operates the website at ajlgrp.com (the “Site”). This Privacy Policy explains what information we collect from visitors, how we use it, and the choices you have. By using the Site, you agree to the practices described below.
Information We Collect
We collect two types of information:
- Information you provide. When you fill out a contact, quote, or inspection request form, we collect the details you submit. This typically includes your name, phone number, email address, property address, the service you're interested in, and any message you write.
- Automatically collected information. Like most websites, we and our service providers automatically collect certain technical data when you visit, including IP address, browser type and version, device type, operating system, referring URL, pages visited, and timestamps. This data is aggregated and used to understand traffic and improve the Site.
How We Use Your Information
- To respond to your inspection or quote request
- To follow up about your project and provide estimates
- To improve the Site, our marketing, and our services
- To detect and prevent fraud or abuse of the Site
- To comply with legal obligations
We do not sell your personal information.
Third-Party Services
We use trusted third-party tools to operate the Site. These providers may receive certain information necessary to do their job:
- Google Tag Manager and Google Analytics for website analytics. Google may use cookies to measure how you interact with the Site.
- Cloudflare Turnstile for spam and abuse prevention on our forms. Turnstile evaluates browser signals to confirm you're a real person.
- Full Wave Dev (our website partner) hosts the form submission endpoint and stores submissions on our behalf so we can reach back out to you.
- Vercel hosts the Site and provides standard server-side logs.
Each of these services has its own privacy policy.
Cookies
The Site uses cookies for analytics and basic functionality. You can disable cookies in your browser settings, though some parts of the Site may not work correctly without them.
Data Retention
We retain your contact information for as long as it's reasonably useful for the relationship between you and AJL Group (estimating, project records, follow-up, warranty claims). You can ask us to delete your information at any time.
Your Rights
Depending on where you live, you may have the right to:
- Request a copy of the information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Opt out of marketing communications
To exercise any of these rights, contact us using the details below.
Children's Privacy
The Site is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will remove it.
Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we'll change the “Effective” date at the top of this page. Material changes will be highlighted on the Site.
Contact Us
Questions about this Privacy Policy? Reach out:
AJL Group LLC
2701 Spring Grove Ave
Cincinnati, OH 45225
(513) 365-2475